At Specialty Surfacing LLC, we want every customer to feel confident and informed before starting a project. Whether you’re resurfacing a pool deck, patio, playground, or commercial area, our goal is to make the process simple, safe, and seamless.
Below you’ll find answers to the most common resurfacing questions we receive from residential and commercial clients across Florida. From project timelines and warranties to safety, maintenance, and HOA or permit requirements, these FAQs explain what to expect every step of the way.
Do you handle residential and commercial projects differently?
Yes. Residential projects are generally smaller in scale and take less time, while commercial projects often require additional planning, coordination with other contractors, and larger crews. We tailor our process to meet the unique needs of each type of customer.
How do you ensure safety for people and pets during a project?
We use barriers, caution tape, and signage to restrict access to the work area. Our team follows strict safety procedures to ensure no one walks on wet surfaces or enters the work zone until it is safe.
Do you use hazardous materials in your resurfacing process?
No. Our products are safe, durable, and compliant with EPA and OSHA standards. We do not use hazardous materials that would endanger people, pets, or the environment.
What is the typical project timeline for residential vs. commercial jobs?
Residential projects can often be completed in 2–5 days, depending on size, prep, and weather conditions. Commercial projects vary by scope and may take from one week to several weeks. We always provide an estimated schedule before starting.
Do you provide a warranty on your work?
Yes. We stand behind our workmanship and materials. Warranty coverage and duration are provided in writing with your proposal and contract.
What kinds of repairs might be needed over time?
Normal wear and tear may cause small cracks, fading, or chipping. We provide repair services and can recommend maintenance to extend the life of your surface.
What should customers do to maintain their new surface?
We recommend regular cleaning with mild soap and water, avoiding harsh chemicals, and scheduling periodic inspections. Following our maintenance guidelines will keep your surface looking great and covered under warranty.
What are your payment terms?
A deposit is required to schedule work, with the balance due upon completion. We accept checks only at this time. Specific details are included in your contract.
Are you insured while working on my property?
Yes. We carry full liability insurance and workers’ compensation, ensuring you are fully protected while we work on your property.
Are permits or HOA approvals required?
Most resurfacing projects don’t require building permits as they involve improvements to existing surfaces rather than structural changes. However, some HOAs or municipalities may require prior approval. If so, the property owner is responsible for obtaining it. We’ll provide all necessary documentation—such as material details, color samples, and proof of insurance—to help streamline the approval process.
Who is responsible if damage occurs from a hurricane, flood, or other major event?
Events outside of our control (such as severe weather, natural disasters, or war) are not covered by our warranty. We will do our best to advise you on protective measures and repair options should this occur.
Are you authorized to sell AquaFlex® and PebbleFlex® in Florida?
Yes. Specialty Surfaces LLC is the only approved Florida specialty surfacing company authorized to sell and install AquaFlex® and PebbleFlex® systems—solutions recognized for chlorine/UV resistance (AquaFlex) and high-performance playground safety (PebbleFlex).
Can you bring color samples to my home?
Absolutely. We bring color boards/samples to your home so you can see finishes in your own lighting and alongside your tile, coping, and paint. You may also use the AquaFlex® Color Blend Mixer to finalize a palette.
Do you offer maintenance like cleaning or resealing?
Yes. We provide pressure washing and clean-and-reseal services for projects we’ve installed—residential and commercial. Routine care helps maintain slip resistance, color, and longevity. (We’ll recommend a maintenance interval based on environment and traffic.)
If you have additional questions or would like a free estimate, please contact our team — we’re happy to help you plan your next project with confidence.